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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ricky James

September 4, 2026

5  out of  5
rating by Ricky James
"Thank you Andy Scott State Farm I want to say thank you for being there for us. Ashley you are totally amazing person. Always goes beyond for me thank you."
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Tina Byerly

September 4, 2026

5  out of  5
rating by Tina Byerly
"Ashley has been phenomenal for the past seven years, I always make sure that when I need something from State Farm Ashley is always the first person that answers the phone always there for us when we need her. We have dealt with Ashley since day one and hopefully we get to enjoy Ashley for the rest of our time. Well e and adore her. State Farm Thank you"
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neuks istac

September 4, 2026

5  out of  5
rating by neuks istac
"Having been a client of State Farm Insurance in Kernersville for the past two to three years, I can attest to the exemplary services provided by the company. The claims process is notably swift and efficient, and the premiums offered are highly competitive, further enhanced by discounts for safe driving. Furthermore, their staff consistently demonstrates a friendly, accommodating, and professional demeanor. With five vehicles and a home currently insured through State Farm, I can confidently state that my decision to transition to their services has been entirely satisfactory. I wholeheartedly recommend State Farm for all your insurance requirements."
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Stuart Mease

September 3, 2026

5  out of  5
rating by Stuart Mease
"Andy and his team are Customer focused. They look at the situation from a macro perspective not just what’s good for State Farm or their office. I’ve had times when Andy has said, “if I were you I would not do that…” and it was to his detriment that he would not be making a sale as a result. That type of authenticity, honesty and integrity goes a long ways and that’s why I have my business with Andy Scott"
We responded:
"Hi Stuart. Thank you for the thoughtful review. We are grateful for your trust with our office and glad to hear you've experienced the honesty and customer-focused guidance we strive for. - Andy"
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Kelly Rodgers

September 3, 2026

5  out of  5
rating by Kelly Rodgers
"Have had State Farm for a while now and just had a detailed review of all my insurance policies (Home/Life/Auto). They did a great job! Everything was explained in detail so I understood exactly what is and is not covered and if there were any changes I wanted to make. Great people to work with - highly recommend!"
We responded:
"Kelly - Thank you so much for the wonderful review! I enjoyed meeting with you and glad you found value with our detailed discussion of the Home Insurance, Life Insurance, and Auto Insurance policies. Everyone on our team works hard to make sure you know exactly what’s covered, what isn’t, and what options you have—so you can make confident decisions. We truly appreciate your trust and your recommendation! - Andy"
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Solid Rock Missionary Baptist

September 2, 2026

5  out of  5
rating by Solid Rock Missionary Baptist
"Been with State Farm for 40 years Andy has been my agent since Bill retired nothing but the best. Thanks Dee Dee for all the help anytime I call she's always very pleasant.
Austin Hazel"
We responded:
"Hi Austin, thank you for the wonderful review and for being a State Farm policyholder for 40 years. We are glad to hear you've had a great experience with our office and appreciate you sharing that Dee Dee has been so helpful - especially with how easy it is to reach her. She is a big contributor to our agency success and really enjoys working with our policyholders. Thanks again for your trust! Take care - Andy"
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Kat Moon

September 2, 2026

5  out of  5
rating by Kat Moon
"Suzan excelente trabajará, muy eficaz y atenta con sus clientes."
We responded:
"Hi Kat Moon - Thank you so much for the great review! We are glad to hear Suzan has been effective and attentive with you as a policyholder. She enjoys working with people and helping them with their insurance needs. Take care - Andy

Hola Kat Moon, ¡muchas gracias por la excelente reseña! Nos alegra saber que Suzan ha sido eficaz y atenta contigo como asegurada.
A ella le gusta trabajar con las personas y ayudarlas con sus necesidades de seguros.
Cuídate—Andy"
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So Happy

August 25, 2026

1  out of  5
rating by So Happy
"Customers should not pay for your AI learning curve.
​Before canceling my policy with Andy Scott II Agency, I received a written guarantee that my refund would be fully prorated. Relying on their assurance, I canceled, only to have a $112.48 penalty deducted.
​When questioned, the agency admitted to state regulators that they made an error because they failed to proofread an AI-generated response before sending it to me.
​Yet, Agent Andy Scott refuses to refund the money caused by their own mistake. Using AI is fine, but treating a customer's real financial loss as a "learning experience" at the customer's expense is completely unethical and unprofessional. Avoid this agency if you expect human accountability."
We responded:
"Thank you for leaving a review and sharing your experience."
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SARAH MAK W

August 17, 2026

5  out of  5
rating by SARAH MAK W
"LOVE SUZAN SHE HELPED ME SO MUCH AND WAS SO NICE EASY AND FUN TO TALK TO I APPRECIATE HER SO MUCH GIVE HER A RAISEEEE XOXO THANK YALL!!!"
We responded:
"Sarah - Yay! Thank you for the review and feedback on Suzan. She loves helping people and glad you enjoyed working with her. One of the key contributors to our success and well deserving of praise and rewards. Thank you for allowing our agency to provide solutions for your insurance needs! Take care! - Andy"
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Dawn Nelson

August 7, 2026

5  out of  5
rating by Dawn Nelson
"Andy and staff are knowledgable and work to tailor coverage options to your needs."
We responded:
"Dawn - Thank you so much for the kind review. It is a pleasure working with you & I appreciate your trust and support. Thanks again for allowing our agency to provide insurance solutions for your family's Home & Auto Insurance needs. "
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Megan Gibson

August 6, 2026

5  out of  5
rating by Megan Gibson
"Every person that I have dealt with in this office has been amazing. They are kind and always willing to help. They always respond quickly to emails and phone calls, even those that are sent after hours. I would highly recommend them!"
We responded:
"Megan - Thank you so much for your wonderful review! We’re thrilled to hear that every person you’ve worked with at Andy Scott Insurance Agency has been kind, responsive, and willing to help—especially Dee Dee. Providing quick, dependable support is exactly what we strive for.

We truly appreciate your recommendation and the opportunity to serve you and provide solutions for your Auto Insurance needs!

"
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Daniel Hernandez

July 16, 2026

5  out of  5
rating by Daniel Hernandez
"Amazing service and help to getting me a brand new quote with all the information I couldn’t find to make sure no surprise numbers would arrive later down the line Thank you statfarm for helping me so quickly !"
We responded:
"Hi Daniel!

Thank you so much for the wonderful review! We're thrilled to hear that Suzan provided amazing service and was able to help you get a brand-new Auto Quote with all the details you needed - so there were no surprises later.

We truly appreciate your trust in our Agency and State Farm, and we're glad we could help you so quickly.

Andy Scott, State Farm Agent"
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Mark Wyrick

July 9, 2026

5  out of  5
rating by Mark Wyrick
"They are always so helpful."
We responded:
"Thank you Mark. The kind words mean alot. I am glad we were able to make assisting you with your insurance needs a positive experience!"
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Jesse Vensel

July 2, 2026

5  out of  5
rating by Jesse Vensel
"There are two things I hate to admit. One, how long I scrolled to find the wretched soul that gave Andy Scott ANYTHING LESS than 5 stars. And two, the fact that I haven’t sent them Christmas cards. I’ll just have to blame my wife on that second one so I can sleep at night.

My wife and I have worked with Dee Dee for easily over 7 years now and if she can explain coverage to where I can get it, you can get it. Heck, even my dog understands the difference between collision and comprehensive and reminds me about the safe driver discount… while dreading our drive to the vet.

Dee Dee has helped us through an incident where we got rear ended, a time where we had a vehicle stolen, and she’s even called on a random day to check in on us just to see how we were doing. So yeah, if you need insurance, you can go anywhere. But if you want assurance that you are supported by a family minded agency, look no further and ask for Dee Dee."
We responded:
"Hi Jesse! 😂 Thank you so much for this review—truly. We had a good laugh 😄.

But more than anything, we’re genuinely grateful you and your wife have trusted Dee Dee and Andy Scott Insurance Agency for 7+ years. We know insurance is confusing until someone explains it the right way—and we’re so glad Dee Dee has been able to do that for you.

We’re also really proud to have been there with you through the rear-end incident, the vehicle theft, and even the random “just checking in” moments.

If you ever need anything, we’re here—Dee Dee included.

Thanks again! We appreciate you!"
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Kimberly Stevenson

June 24, 2026

5  out of  5
rating by Kimberly Stevenson
"State Farm is a great insurance to have, but the people in this particular office are some of the best, most understanding folks. They really try to work with you. I highly recommend this team!"
We responded:
"Kimberly - Thank you so much for your wonderful review! We're glad to hear State Farm has been a great fit for you, and even more pleased that our team was especially helpful, understanding, and made the process easier. We truly appreciate your recommendation and look forward to continuing to support you and your family. Thank you for trusting us with your Auto Insurance."
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A Shoy

May 18, 2026

5  out of  5
rating by A Shoy
"I bought StateFarm Home and Auto Insurance since 2023. And..I am so grateful for the support and guidance from Andy and Suzanne and your office team. I was clueless about which was the best coverage for my home and auto insurance. Andy took the time to walk me through options and tailored a policy to cover my needs. Suzanne and other office staff seems to always have the answer to my concerns and go above and beyond to assist me..even through my Claims. Thanks a Million for been there for me."
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Ricardo Edwards

May 7, 2026

5  out of  5
rating by Ricardo Edwards
"Very knowledgeable staff and amazing customer service. Special shout out to Dee Griffin. She did an excellent job!"
We responded:
"Ricardo - Thank you for the wonderful review! We're so glad you had a great experience with our team and that you felt well taken care of. Dee Dee is one of the reasons for our success and enjoys helping our policyholders. We truly appreciate your business!"
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Christy Burchard

April 30, 2026

5  out of  5
rating by Christy Burchard
"Everyone is wonderful that works here. I always get the best service every single time I call and they are always so nice and go above and beyond. Plus State Farm is the best insurance company that I have entry had."
We responded:
"Hey Christy - Thank you very much for your kind review! We're thrilled to hear that you have always received the best service whenever you call and that our team goes above and beyond to help. We really try to do our best and glad it shows. We truly appreciate your support and are grateful to provide solutions for your Auto Insurance and Renters Insurance needs. Our goal is to be here where you need us - every time!"
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CountryAngel12 T

April 30, 2026

5  out of  5
rating by CountryAngel12 T
"Dee Dee Griffin was knowledgeable and help me out a lot with understanding auto insurance."
We responded:
"Thank you for taking time to leave a review. We're so glad that Dee Dee Griffin was able to help you understand your auto insurance. We truly appreciate your trust in us - thanks again for choosing our office for your Auto Insurance!"
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Bill Smith

April 28, 2026

5  out of  5
rating by Bill Smith
"Fantastic customer service."
We responded:
"Hey Bill - Thank you very much for the review. Good to hear you received great customer service - our team strives to take care of our policyholders. If there is anything else we can help you with, please don't hesitate to reach out! - Andy"
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Brooke Becker

April 23, 2026

5  out of  5
rating by Brooke Becker
"If you need insurance I definitely recommend State Farm Andy Scott. The staff are just so wonderful and so easy to talk to. I have all my vehicles, mortgage insurance, and life insurance with them and have been with them for years. The service I continually receive from them is amazing.
You truly couldn't ask to be put in better hands. Dee Dee you are amazing and I can't thank you for always being such a pleasure to talk to. You always take the time to make sure I understand everything fully."
We responded:
"Brooke - Thank you so much for your fantastic review! We truly appreciate you taking the time to share your experience. Hearing that you’ve had such a positive relationship with our team for years means a lot.

We’re also delighted to hear how helpful and reassuring Dee Dee has been—she does an excellent job with explaining coverages. It’s what we strive for every day.

Thanks again for trusting the Andy Scott State Farm Agency. We look forward to continuing to take great care of your entire family’s insurance needs."
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Miguel Keaton

April 22, 2026

5  out of  5
rating by Miguel Keaton
"Friendly staff and very knowledgeable. Dee Dee Griffin is AWESOME!!! She takes care of whole family!!!"
We responded:
"Miguel, once again, Thanks so much for your wonderful review!

We’re thrilled to hear that our staff was friendly and that you found them knowledgeable. Dee Dee Griffin will be so happy to hear your kind words—she truly loves taking care of the whole family.

We appreciate your trust and look forward to seeing you again!"
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Magdalene Glenn

April 17, 2026

5  out of  5
rating by Magdalene Glenn
"I like all the personnel at Andy Scott State Farm so very helpful and they work with you if you need more time if possible"
We responded:
"Thank you so much for taking the time to leave a review, Magdalene!

We truly appreciate your kind words. I’m glad you found the pricing great and that our team at Andy Scott State Farm has been helpful—especially in working with you and making time when you need it. Your feedback means a lot, and we’re here whenever you need us. - Andy"
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Greggory L Thomas, Sr.

April 13, 2026

5  out of  5
rating by Greggory L Thomas, Sr.
"Waiting almost one year after the purchase of a new construction home to purchase additional coverage for the interior workings and plumbing. After shopping around for a provider via tv, friends and family, never considering my Home Insurance provider, State Farm the Andy Scott Agency, I finally was directed to them from a friend who’s covered though State Farm in PA and having in his policy the coverage that I’ve sought. Contacting my Agent today, I was wonderfully taken care of being given all the information I’ve sought. By our conversations end I had “everything” I need and am thoroughly happy with the exceptional service provided to me from his very engaging staff who’ve taken the time answering my every question and researching for additional opportunities available to me covering my home!!
I recommend Andy’s Agency for all your insurance needs. When you contact them, tell them “Hello” for me!

Kudos Andy Scott, State Farm Insurance Agency & Staff"
We responded:
"Thank you so much for the wonderful review! We truly appreciate you taking the time to share your experience.

It means a lot to hear that, even after waiting nearly a year, you reached out and felt taken care of from the very start. Our team is committed to making sure you have the right coverage for what matters most — so you feel confident and protected.

We’re also grateful for the trust you have in us. Please don’t hesitate to reach out anytime you have questions—we’re always here to help.

Thanks again for recommending us. - Andy"
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demmy 2k

February 13, 2026

5  out of  5
rating by demmy 2k
"Amazing customer services. I had the pleasure of working with Ashley she was amazing from the beginning and all the way to the end. She was very passionate about helping me and that meant a lot to me."
We responded:
"Thank you very much! We do care about our policyholders and I am glad it shows. Appreciate you sharing your experience. Ashley does enjoy helping others with their insurance needs, across all lines, whether it is Auto, Home, Renters, or Life Insurance. "